ccc9 Terms and Conditions — Clear Rules for Playing Safely

1. Introduction

Welcome to ccc9. These Terms and Conditions ("Terms") govern access to and use of all services provided by the ccc9 platform, including Sports Betting, slots, Live Casino, jackpots, and any other products available at ccc9.best.

By creating an account, making a deposit, or using any feature of ccc9, you confirm that you have read, understood, and agree to these Terms in full. If you disagree with any part of them, please do not use the platform.

These Terms apply to all registered ccc9 players, regardless of how they access the platform — desktop browser, mobile, tablet, or any other device. All content is intended exclusively for residents of Brazil.

2. Eligibility

To use ccc9's services, users must meet all of the following requirements:

• Be 18 years of age or older;
• Be a resident of Brazil;
• Hold a valid CPF in good standing with the Receita Federal;
• Not be previously banned or self-excluded from the ccc9 platform;
• Not be an employee, partner, service provider, or immediate family member of a ccc9 employee;
• Provide registration information that is accurate, truthful, and up to date.

Ccc9 reserves the right to verify any user's eligibility at any time and may request supporting documents such as a government-issued ID, CPF, proof of address, and proof of bank account. Accounts that do not meet the eligibility criteria may be suspended or closed, with any balance held until verification is complete.

3. Account Creation

Registration on ccc9 is free. To create an account, users must provide their full name, CPF, date of birth, active email address, and mobile number. All information provided must be accurate — ccc9 does not accept registrations with fictitious or third-party data.

Each CPF entitles the holder to exactly one active account on the platform. Creating multiple accounts — whether using the same CPF or different documents for the same individual — constitutes a violation of these Terms and may result in the immediate closure of all related accounts and forfeiture of any balance.

Users are responsible for keeping their login credentials (email and password) secure. If you suspect unauthorized access, contact support via 24/7 chat immediately. ccc9 is not liable for losses resulting from the voluntary or negligent sharing of credentials.

4. Deposits

All deposits on ccc9 are made in BRL, with no currency conversion. The minimum deposit is R$ 20.00 per transaction. Accepted deposit methods are:

• Pix (available 24/7, including holidays);
• Boleto bancário (cleared within up to 1 business day);
• Credit and debit cards (Visa, Mastercard, and Elo);
• Mercado Pago;
• PicPay;
• TED bank transfer (Nubank, Itaú, Bradesco, Banco do Brasil, and other eligible banks).

Deposited funds are credited to the ccc9 wallet immediately upon payment confirmation, except for boleto bancário, which may take up to 1 business day to clear. ccc9 does not charge fees on deposits, though the player's financial institution may apply its own charges.

Deposits made by third parties — that is, using bank details that do not belong to the ccc9 account holder — are not accepted and will be returned to the sender. This policy exists to protect players against fraud and to comply with anti-money laundering requirements.

5. Withdrawals

The minimum withdrawal at ccc9 is R$ 10.00. Withdrawals are processed exclusively to the bank account or Pix key belonging to the account holder — withdrawals to third-party accounts are not permitted.

The primary withdrawal method is Pix, with an average processing time of under 2 minutes. TED bank transfer withdrawals are processed during banking hours, within up to 1 business day. Credit card withdrawals are subject to the card issuer's processing timeframe.

For withdrawals above R$ 10,000.00, ccc9 may request additional documentation for identity verification before releasing the transaction. This is a standard security procedure to protect the winner and meet regulatory obligations.

• Balances derived from bonuses are subject to rollover conditions before they can be withdrawn;
• Unclaimed bonus balance expires according to the deadline stated in the corresponding promotion;
• Ccc9 reserves the right to hold withdrawals for security review for up to 48 hours in suspected cases.

6. Bonuses & Promotions

Ccc9 offers bonuses and periodic promotions, including a welcome bonus of up to R$ 500.00 on your first deposit. Each promotion has its own specific terms, which should be reviewed on the offer page before participating.

General rules applicable to all ccc9 bonuses:

• Each player is entitled to claim the welcome bonus once, tied to their first deposit;
• Bonuses are non-transferable between accounts;
• The bonus amount is subject to a rollover requirement (the number of times the bonus balance must be wagered before withdrawal), as described in each offer;
• Bets on games with an RTP above 97% may contribute at a reduced rate or not count toward rollover completion at all, as indicated in the promotion;
• Ccc9 may cancel or modify promotions at any time, with reasonable prior notice to players;
• Bonus abuse attempts — such as creating multiple accounts to claim the same offer — will result in bonus cancellation and account closure.

7. Betting & Games

Ccc9 offers Sports Betting, slots, Live Casino, crash games, blackjack, roulette, and other entertainment products. All bets are governed by the specific rules of each product type, available on their respective product pages.

For Sports Betting — including Brasileirão Série A, Copa do Brasil, Libertadores, volleyball, basketball (NBB), UFC, and e-sports — odds are displayed in decimal format and may change up until the bet is confirmed. Bets placed at incorrect odds due to a technical error may be cancelled and refunded by ccc9.

In casino games, all outcomes are determined by a Random Number Generator (RNG) certified by independent audit. The RTP for each game is published on the game's page. ccc9 does not interfere with game results and does not guarantee winnings.

• The minimum bet amount varies by game and category;
• Bets placed after a sporting event has concluded are void and will be refunded;
• In the event of a technical failure during a slots round or live game, ccc9 will investigate and communicate the outcome within 48 hours.

8. Jackpots

Ccc9 offers four jackpot categories: Mini, Major, Daily Jackpot, and Progressive Jackpot. Each category has its own activation rules, eligibility criteria, and payout structure, as described on the platform's Jackpot page.

The Progressive Jackpot is fed by a fraction of each eligible bet, and its current value is displayed in real time. Activation is determined by a certified RNG and can occur on any eligible round, regardless of the reel outcome. The full prize is paid to the winner with no split.

The Daily Jackpot is drawn every day at 11 PM among players who placed at least one eligible bet that day. Each bet counts as one entry into the draw. The prize is automatically credited to the winner's wallet after the draw.

• Jackpot prizes are paid as real cash, with no rollover requirement before withdrawal;
• For prizes above R$ 10,000.00, ccc9 may require identity verification before processing the payment;
• Ccc9 reserves the right to correct any jackpot display errors without affecting the actual prize value as determined by the system.

9. Responsible Gambling

Ccc9 is an entertainment platform. Sports betting and casino games involve real financial risk and should not be treated as a source of income. ccc9 promotes responsible gambling and provides tools to help players manage their experience in a healthy way.

Tools available to all players on ccc9:

• Daily, weekly, and monthly deposit limits, set by the player;
• Loss limit per period, configurable in the responsible gambling section;
• Temporary self-exclusion (from 24 hours to 6 months) or permanent self-exclusion;
• Full history of bets, deposits, and withdrawals accessible at any time;
• Links to support services for players with compulsive gambling behavior.

Ccc9 may proactively activate responsible gambling tools if it identifies a betting pattern that suggests a problem, notifying the player through their registered contact channels. Permanent self-exclusion cannot be reversed — it is a definitive measure.

10. Prohibited Conduct

Use of the ccc9 platform implies a commitment to the code of conduct below. Any violation may result in immediate account suspension or closure, balance retention, and reporting to the relevant authorities where applicable.

The following conduct is strictly prohibited:

• Creating more than one account per CPF or using third-party documents;
• Bonus abuse, including opening fictitious accounts to claim promotions multiple times;
• Use of software, bots, or automated systems to place bets or exploit platform vulnerabilities;
• Money laundering or any unlawful financial activity conducted through the platform;
• Match-fixing or any attempt to manipulate the outcome of matches or games;
• Providing false information during registration or identity verification processes;
• Using the account to place bets on behalf of third parties (intermediation);
• Any action that compromises the security, integrity, or operation of the ccc9 platform.

11. Privacy & LGPD

Ccc9 collects and processes users' personal data in accordance with the General Personal Data Protection Law (LGPD — Law No. 13,709/2018). Data collected is used exclusively to operate the platform, process transactions, fulfill legal obligations, and improve the player experience.

Your personal and financial information is never sold or shared with third parties without your explicit consent, except as required by law or court order. For full details on data collection, use, storage, and deletion, please refer to the Privacy Policy of ccc9.

Data subjects have the right to request access, correction, portability, and deletion of their personal data at any time by contacting ccc9 support through the official channels.

12. Account Closure

Players may request the closure of their ccc9 account at any time by reaching out to support via live chat or email. Accounts closed at the player's own request will have any available real-money balance returned via Pix or TED transfer, following identity verification and fulfillment of any outstanding rollover requirements.

Ccc9 may also close accounts on its own initiative in the following situations:

• Violation of any provision of these Terms;
• Suspected fraud, money laundering, or unlawful activity;
• Providing false information during registration;
• Permanent self-exclusion request;
• Extended account inactivity (more than 24 months without access).

In cases of account closure due to a Terms violation, ccc9 reserves the right to hold any pending balance until the internal investigation is complete, after which it may be returned or retained depending on the outcome.

13. Changes to the Terms

Ccc9 may update these Terms and Conditions at any time by publishing the revised version on the platform, with the update date shown at the top of the page. For significant changes, ccc9 will notify players via their registered email with reasonable advance notice.

Continued use of the platform after new Terms are published constitutes automatic acceptance of the changes. If you do not agree with the updates, you must close your account before the new terms take effect.

14. Contact

For questions about these Terms and Conditions, account issues, payment inquiries, or any other matter related to ccc9, please reach out to our support team:

• Live chat: available 24/7, directly on the ccc9.best platform
• Email: contato@ccc9.best

The average live chat response time is under 3 minutes. For matters requiring documentation, the email response time is up to 1 business day. All communication is conducted in Brazilian Portuguese.